IQ Infotech is a leading provider of Predictive AutoDialer which comes as a component of much extensive Business Phone System. These solutions by IQ Infotech have the capability to enhance your business operations considerably and to boost your efficiency and productivity a lot. So many companies and Call Centers all over the world have benefited greatly by using our Predictive Auto Dialer.
Predictive AutoDialer is a part of business phone system used in Call Center which can dial 1000s of numbers automatically from a predefined list of contact numbers and connects the live calls to the available Agents.
The predictive AutoDialer uses an algorithm and predicts the availability of the agents, dials 1000s of telephone numbers atonce and thereby maximizes the time agents spends speaking with live callers.
IQ Infotech Predictive AutoDialer can keep track of the success rate of the telephone numbers on the predefined list being dialed and also keep on adjusting the number of telephone numbers dialing each time. Also the Predictive AutoDialer monitors the call center agents to find out average length of call and therefore when the agent will be available next. In this way the AutoDialer uses this information to maximize the time the call center agents speak on the live calls.
Hence unanswered calls, busy calls, disconnected calls, calls to fax and answering machines are deleted and only calls answered by live people are connected to the available agents.
Hence in this way the productivity within the organization will increase as it saves time agents have to spend on manually dialing telephone numbers, waiting listening to voice mail and spending time on unsuccessful calls.
There are several benefits of Predictive AutoDialer for your business. AutoDialers are great tools for any business that makes a lot of calls and saves lots of time for them.
Improves Customer Service and Relations
Whether your business is large or small, customers are at the core of every business. For most of businesses, reaching out to the customers from time to time is very important to boost sales and to make a long term relationship with customers.
Hence an Auto Dialer has a predefined list of customers contact numbers can greatly improves the customer’s relations by enabling businesses to quickly reach out to customers or potential customers in an efficient manner. It will also boost sales a lot.
Best for Announcements
Many a times an organization wants to share some of its news to its intended audience. Emails don’t help in this much as so many emails remain unread. Therefore Organizations can use the Predictive Auto Dialer to send automated voice message to 1000s of recipients at once.
To send Appointment Reminders
Predictive Auto Dialers can be configured with customer relations management systems to enable the business so that they never face situation of missed appointments. Auto Dialers can be configured to send custom voice messages to customers which allows businesses to automatically confirm the appointments.
To run a sales campaign
So many organizations still uses a predefined list of potential customers to run a sales campaign. Predictive Auto Dialer makes this process much easier and convenient as the Auto Dialer makes sure that the agents doesn’t waste time on unsuccessful calls or voicemails.
IQ Infotech is specialized in providing Predictive Auto Dialer for Small as well as large businesses. Hence if you really want to boost your calling performance and wants to delete the idle time from calling process then you must start using IQ InfoTech’s Predictive Auto Dialer which has the power and the ability to boost your sales as well as profits and take your business to new heights.
