Call Center Services
Quickest resolutions, streamlined services, highest customer satisfaction.
With more than 16 years of experience as a leading Call Center Outsourcing company, IQ InfoTech enables you to delight your customers. Companies in the US, UK, Australia, Canada, India and other countries have utilized our multi-channel contact center to stay connected to their customers at all hours of the day. With our call center services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability.
Inbound & Outbound Call Center
Order Management Services
Excellent Customer Care
Unified Communication
Sales & Customer Acquisition
Instant Tech Support Services
We provides US based outsourced contact center services at cheapest rate.
Some of the major features of IQ Infotech’s Call Center Services and Solutions are:-
- Unified Communication Channels
You can Unify all of your communication needs like phone, text, fax, email and social media at a single much advanced platform. You will get quality services from IQ Infotech, best Call Center Service Provider. - Low Initial Cost with No Maintenance
IQ Infotech’s Call Center Services and Solutions are innovatively build which are cloud based and involves low initial cost with no hardware and no maintenance cost in future. - Provide Excellent Customer Service
IQ Infotech provides you with a platform by which all of your technical support, customer support, sales and marketing become well managed therefore you can provide excellent customer service to all of your customers. - Hosted, Flexible, Scalable, 99.9999% Reliable
The solutions provided by IQ Infotech are hosted thus 99.9999 % live uptime. These solutions are also customizable as per your requirements. These are also scalable and you can easily expand your seats in your call center business.
IQ Infotech reinvents the way call center services are delivered. Our implementations across inbound, outbound, lead generation services, answering services or technical services set new standards and redefine quality as well as operational efficiencies. Strategies, innovations, blend of hardware and software characterize our call center services. Versatile, modular, scalable and flexible in nature, our services suit any size of operations guaranteeing quickest responses and resolutions.
IQ Infotech have end to end provisioning including interactive voice response, dialers, lead management division, reporting and supervisory consoles, CRMs, voice recording and fullest of internet communication technologies integrated into a fully supercharged service that delivers fullest satisfaction at all levels.
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