Dialer is a computer based system that makes outbound calls and then connects the answered calls to the available agent. Predictive Dialers increases the efficiency within the call centers.... Read more
VICIdial is a Software that is created in order to interact with Asterisk Open Source IP PBX Phone System to enable it to function as an inbound / outbound Call Center Solution with inbound... Read more
Here we are presenting the Step by step tutorial to install VICIdial. VICIdial is a Software (group of scripts/programs) that is created or developed in order to interact with Astrisk Open S... Read more
IQ Infotech is a premium provider of International Toll Free Number Service and DID local Numbers. We provide International Toll Free Number Service/DID Numbers in over 120 countries around... Read more
A blog is a publishing platform and a rich and easy way for being search engine optimized. If your website has blog and it is search engine optimized then you will get more traffic on your w... Read more
Lead generation is not an easy task. Voice Broadcasting is one of the best ways for lead generation as in this your potential customers call you instead of you calling them. Companies who us... Read more
Each company wants to satisfy their customers by ensuring they are forwarded in the right direction when they call the company number. Also it helps in ensuring that the contact center staff... Read more
SIP Termination or Session Initiation Protocol is a very important step if you want to set up the process of making cheap phone calls over the internet for your ever growing business. In SIP... Read more