Call Center Solutions
Business growth is always a necessary aspect for companies. In order to fulfill this business objective, enterprises need to focus on their core strategies and follow an appropriate approach... Read more
Artificial Intelligence and Interactive Voice Response is the word when you hear it and think “how it works?” By using AI engines with the IVR system, you can create and deliver advanced app... Read more
Technology is improvising every year and our industry gets new innovation with every advancement. Business communication is getting integrated with latest features, services, and specificati... Read more
Companies make a lot of efforts to improve their interaction with customers, in order to make them trust in their services. They implement several strategies and even upgrade their communica... Read more
IQ Infotech is a premium provider of Hosted Virtual Call Center Solutions which provides Real-time Business Intelligence. We have been providing and have implemented these Hosted Virtual Cal... Read more
Dialer is a computer based system that makes outbound calls and then connects the answered calls to the available agent. Predictive Dialers increases the efficiency within the call centers.... Read more
VICIdial is a Software that is created in order to interact with Asterisk Open Source IP PBX Phone System to enable it to function as an inbound / outbound Call Center Solution with inbound... Read more
Here we are presenting the Step by step tutorial to install VICIdial. VICIdial is a Software (group of scripts/programs) that is created or developed in order to interact with Astrisk Open S... Read more
IQ Infotech is a premium provider of International Toll Free Number Service and DID local Numbers. We provide International Toll Free Number Service/DID Numbers in over 120 countries around... Read more
Lead generation is not an easy task. Voice Broadcasting is one of the best ways for lead generation as in this your potential customers call you instead of you calling them. Companies who us... Read more
Each company wants to satisfy their customers by ensuring they are forwarded in the right direction when they call the company number. Also it helps in ensuring that the contact center staff... Read more
